Friday, May 23, 2008

Stretch & Grow

I remember reading somewhere that Roald Dahl, the brilliant children's writer who created Charlie and the Chocolate Factory, used to sit down and sharpen about thirty pencils every morning before he began writing.

It always sounded to me like he was putting off the evil moment when he would have to stop thinking and actually do something, but what it was, of course, was a habit. Maybe a habit dressed up as a good luck charm, but a habit nonetheless.

The truth is that habits get bad press. The label "creature of habit" doesn't exactly bring to mind the most active or entrepreneurial human being. Yet it is often habit that saves us from danger - checking the traffic before we step out onto the road, for instance. Habits often work under the radar so we don't get driven crazy by having to make hundreds of routine decisions.

In The Open Mind and at Professional Thinking Partners, Dawna Markova looks at the processes we use in decision-making and how we form habits.

Anyone who makes decisions as a job knows that what you are really doing is casting aside possibilities, as well as settling on a way forward. I expect that is why some creative people are such terrible decision makers--they just don't want to give up the potential of different possibilities and make a choice. Nice work if you can get it.

Markova says we make our decisions in one of four ways: analytical, procedural, collaborative and innovative. But because we have standardized the way we test our ideas before applying them, guess which two have taken a back seat? You're right. Analytical and procedural dominate; collaborative and innovative take a back seat.

How does this happen with almost everyone? Because we tend to repeat what worked in the past. That gives us three zones to operate in: comfort, stretch and stress.

Most of us are familiar with comfort and stress but by stretching and learning about new things, getting out of your comfort zone and pumping up the curiosity, you can put your mind into the collaborative and innovative zones, and start creating new habits.

Markova also suggests a way to use the stress mode that rings a bell with me - Kaizen, the Japanese commitment to small continuous improvement. It sure worked for Toyota.

So try putting a little mental stretch into your life and move toward thinking innovatively and communally. To use a phrase that I have learnt as a new father, now incredibly knowledgeable about baby clothes - stretch and grow.

Friday, May 16, 2008

What does “GOOD” mean?

I’ve had a lot of requests since my last blog entry to define what I mean by “good”—so here is a short quiz to help define that:

As Dr Pausch has said:

“Works and plays well with others:

                        Do you tell the truth?

                        Are you good at apologizing (properly)?

                        Do you wait and expect that people will show their good side?”

In my words:

Make a promise AND keep it.  Do you do what you say you’ll do?

If you get an email or voice mail, do you respond to it, THE SAME DAY?

Do people want to be with you—not just pretend to, but also really want to?

Do you always “leave something on the table” for next time at negotiations?

Do you REALLY believe in “win/win?”

Do you “live thankfully?”

That’s my definition.  Happy for you to have your own, that’s OK.  But HAVE ONE and be good!

Wednesday, May 7, 2008

(Good) PEOPLE:

I know it sounds like a BGO (Blinding Glimpse of the Obvious) but people--good people--are the key to this business and the enjoyment of life per se.  I have just finished a series of meetings in the South East US, followed by the South West, and the Bay Area, and now am in Japan starting an Asian leg.  And everywhere I go I am impressed by so many good people! They are not only good at what they do (skilled), but more importantly, "good" (at heart), and also just good to be around.  As a consequence, they attract other "good" people and their business grows and flourishes.  As opposed to "not good" people that no-one  wants to be around and who create a suction of all joy, fun, success and desire.

Prior to becoming a Distributor I had focused on (and sold) all of the benefits of this business (or so I thought)--Time (check; got that), Money (check; got that), Freedom (check; got that), Check (check; got that) but the one I missed entirely was the blessing (and it is that) of only having to work with people that you want to.  The corporate world can be draining, no question.  Mostly, I believe, because in many cases you have to work with or for someone for whom you have no respect or simply don't like--because they are not "good."  I don't have to do that and I LOVE it!

So here's the question:  "Are you "good?"  Good at what you do (skilled), but also, and more importantly, just plain "good?"   Do people want to be around you?  Do you attract other good people?  If so, GREAT; if not, let's work on that...

Here's to GOOD people.

Aaron